changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational check-out and digital platforms and drive feedback via social media platforms Ensure that all guest facing teams feedback Communicate occupancy changes to all departments Training on Front Office Procedures / SOP's Driving Minimize waste and control resources within your department Managing the Front Office floats (reception and including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational check-out and digital platforms and drive feedback via social media platforms Ensure that all guest facing teams feedback Communicate occupancy changes to all departments Training on Front Office Procedures / SOP's Driving Minimize waste and control resources within your department Managing the Front Office floats (reception and including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are Development: Provide training to staff on service standards, product knowledge, menu items, upselling
professional growth opportunities, and a commitment to social and environmental responsibility. Join our community
/>Situational awareness
Flexibility
Service-oriented
Adaptability
We offer:
An
professional growth opportunities, and a commitment to social and environmental responsibility. Join our community
/>Situational awareness
Flexibility
Service-oriented
Adaptability
We offer:
An
have a passion for wine and outstanding guest service skills.
RESPONSIBILITIES:
& communication skills
skills, written and verbal
offer professional, friendly and proactive guest service while assisting other chefs in the kitchen
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold and propose the annual Hotel budget. Monitor department attendance and leave balances. In-depth knowledge