of the day-to-day operation of the Maintenance department and upkeep of the Hotel and grounds, with a specific efficiently as possible. To further ensure that the departments operating procedures and processes complies with assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum;
operation of the Housekeeping department ensuring rooms are prepared and service daily in accordance with be recognised. Organisational Positioning: · Department: Housekeeping · Reporting to: Rooms Divisions assuring company policies and procedures are correctly followed are necessary qualities for successful assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each customers are greeted when arriving as well as departing Ensure host desk / entrance is set-up via standard
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit
We are accredited by OMARA, a branch of the Department of Immigration and Border Protection in Australia
Accuracy, Maintenance, Product, and Speed of Service to exceed customer expectations
Accuracy, Maintenance, Product, and Speed of Service, and ensure all employees are aligned with the team management
with a passion for wine and exceptional guest service? Do you thrive in a fast-paced environment and Train and mentor staff to deliver exceptional service standards Maintain a guest-centric approach, ensuring