in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure that Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure that Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
Qualifications Required: · NQF Level 5 certificate as an electrical and/or mechanical technician or equivalent trade refrigeration, water supply and plumbing as well as electrical specialised knowledge. · Knowledge of Hot water staff retention. · being actively involved in the training and development of each team member by supporting coaching, making them available for all appropriate training opportunities and holding the team member to account sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum;
position Requirements:
house, family & pet friendly) + Water & Electricity
Farm management would be an advantage.
ensuring that training is done, best practice is followed and ensuring that food service meets the highest and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment