governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality business operations and the pooled hospitality services team Facilitate the ongoing accounts management
governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality business operations and the pooled hospitality services team Facilitate the ongoing accounts management
beverage/stock-taking systems)
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
Support Lead overseeing receptionists, porters, and drivers, your role is crucial in ensuring the smooth operation operation of the front office and guest services at the resort. Overall, as a resort front office support responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising receptionists, porters, and drivers to ensure they provide excellent customer service to guests.
Handling
4/5* property
based in Dr, Humewood, Gqeberha, requires the services of a Site Supervisor. Position – Site Supervisor compulsory with tertiary qualification (Beneficial) Drivers Licence with own transport Responsibilities but
with a passion for wine and exceptional guest service? Do you thrive in a fast-paced environment and Train and mentor staff to deliver exceptional service standards Maintain a guest-centric approach, ensuring multitasking, and budget management skills Valid driver's license and own vehicle required