Purpose: To provide a professional prompt service to export shippers in respect of their shipments and in office support to Export Sales Development Managers. Assist with all export related queries and ensure functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients
Purpose: To provide a professional prompt service to export shippers in respect of their shipments and in office support to Export Sales Development Managers. Assist with all export related queries and ensure functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients