PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by
PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by