team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products