JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing key performance metrics, quality standards and customer experience program. Perform other duties as needed
and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing key performance metrics, quality standards and customer experience program. Perform other duties as needed
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing key performance metrics, quality standards and customer experience program. Perform other duties as needed
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing key performance metrics, quality standards and customer experience program. Perform other duties as needed
and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication