focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
techniques • Ability to pay attention to detail and quality driven • Ability to work effectively with others
techniques • Ability to pay attention to detail and quality driven • Ability to work effectively with others