Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
indicators Skills: Proven experience in a customer service or customer relations role, preferably in
Outbound calls Effectively supports customers Maintains high service standards Contributes to overall customer
fostering excellent communication among customers, parts, and service departments to achieve both customer