Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
services, surpassing customer expectations. Pursue continuous improvement in service efficiency and effectiveness relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience processes. Dedication to delivering exceptional customer service. Excellent verbal and written communication
indicators Skills: Proven experience in a customer service or customer relations role, preferably in
fostering excellent communication among customers, parts, and service departments to achieve both customer