our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets leadership, guidance and support to a team of service desk analysts; Develop and coach team members to