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  •  Customer service / support
  •  Believe Resourcing Pty Ltd

Service Desk Team Leader Cape Town

 Believe Resourcing Pty LtdCape Town Region  R200K - 250K CTC per Annum

and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and achieve and exceed SLAs, OLAs and KPI targets. Responsibilities: Provide leadership, guidance and support external stakeholders and customer equivalents; Responsible for the upkeep and quality of the knowledge base Knowledge of the working practices of the area responsible for; Good working knowledge of Microsoft Word


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