Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of it. Customer Support: Provide exceptional customer service by addressing inquiries, resolving complaints complaints, and assisting customers with product or service-related issues. Answering Calls: Handle inbound and customer satisfaction. Quality Assurance: Ensure adherence to quality standards and service level
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhyt