Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for Customer Support: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle inbound and/or up-to-date knowledge of the company's products, services, policies, and procedures to provide accurate
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications