documented in Xero accounts Risk management (10%): proactively manage potential risks associated with financial client interactions, offering solutions to mitigate risks and develop internal guidelines Mentorship and team team development (20%): coach the finance and risk team in effective dispute resolution strategies, enhancing reports on financial activities, compliance, and risk management efforts Professional development: engage experience in the property and rentals space will be highly advantageous Communication Skills: exceptional
integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions and regulatory requirements. Identify potential risks and suggest measures to mitigate them. Qualifications and time management skills. Personal Attributes: High level of integrity and ethical standards. Strong
integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions and regulatory requirements. Identify potential risks and suggest measures to mitigate them. Qualifications and time management skills. Personal Attributes: High level of integrity and ethical standards. Strong
customer loyalty. Included in this role, will be risk management, some content development and attendance
Contributes to working as a team effort to maintain high levels of service. Record customer interactions interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback to
Contributes to working as a team effort to maintain high levels of service. Record customer interactions interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback to
team ensuring the development and delivery of a high quality and efficient customer service operation customer support/ call centre environment. Punctual. Highly adaptable, shows initiative, customer focused and
team ensuring the development and delivery of a high quality and efficient customer service operation customer support/ call centre environment. Punctual. Highly adaptable, shows initiative, customer focused and