managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
leaders. Handle customer service calls within the banking sector . Ensure all outbound calls are conducted
leaders. Handle customer service calls within the banking sector . Ensure all outbound calls are conducted
professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets