Town. Requirements: Automotive knowledge and experience in the same role essential Drivers license Must communicating with them throughout the service process. Providing information about services, pricing, and timelines understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns and technicians to determine the necessary services and provide accurate estimates to customers. Service Recommendations: progress of service jobs and updating customers as needed. Customer Satisfaction: Following up with customers
Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services ensuring personalized solutions tailored to individual needs. ✅ Efficiency: With streamlined processes and cutting-edge the clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional
environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join innovation and drives results. A bout the Role: Provide leadership, guidance and support to a team of service high levels of customer service. Endeavour to provide all customers with the best level of customer service SLAs, OLAs and KPI targets. Responsibilities: Provide leadership, guidance and support to a team of service coaching sessions; Identify and deliver training and development needs in line with company procedures; Develop
identify the client's needs. ▪ Know and understand the product in order to provide the caller with clear efficiently and accordingly to the stakeholders needs making the stakeholder feel valued and supported the client's needs. ▪ Assist with the fulfillment process (Membership Packs) when needed. ▪ Ensure workflow workflow system. ▪ Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a improvement) ▪ Reliable and trustworthy Experience ▪ 2-3 years working experience as a Client Services Consultant
identify the client's needs. ▪ Know and understand the product in order to provide the caller with clear efficiently and accordingly to the stakeholders needs making the stakeholder feel valued and supported the client's needs. ▪ Assist with the fulfillment process (Membership Packs) when needed. ▪ Ensure workflow workflow system. ▪ Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a improvement) ▪ Reliable and trustworthy Experience ▪ 2-3 years working experience as a Client Services Consultant
Town. Requirements: Automotive knowledge and experience in the same role essential Drivers license Must communicating with them throughout the service process. Providing information about services, pricing, and timelines understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns and technicians to determine the necessary services and provide accurate estimates to customers. Service Recommendations: progress of service jobs and updating customers as needed. Customer Satisfaction: Following up with customers
note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only Claims Assessing department based on the company's needs and the person's progress and skills gained within
note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only Claims Assessing department based on the company's needs and the person's progress and skills gained within
and evolve the FIRST brand? Provide exceptional customer service. Provide accurate and timeous information customers (quality, accuracy, attitude etc), providing coaching & counselling as required. The correct Valid driver's licence. PC literacy. Proven experience in: contributing towards a team's success in individual performance. Subsidised company uniform. Training and development
leading Courier Freight company that specializes in providing top-notch products/services to their valued customers responsible for interacting with customers to provide information in response to inquiries about products other departments to ensure customer needs are met - Providing feedback to management on customer trends or equivalent - 1-2 years of customer service experience - Excellent communication skills, both verbal service-oriented individual who is passionate about providing exceptional service and resolving customer issues