Our national client requires a suitably qualified and experienced internal customer service representative to join their team in Pinetown. This role is responsible for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery, as well as managing th
Abilities: Strong Telephone etiquette – Confident communicator with negotiation skills Excellent customer service service skills, written, verbal communication and listening skills Ability to demand plan, multi-task solve problems is key to customer service. Communication. Active listening. Technical knowledge. Patience with customers through open and interactive communication to achieve customer satisfaction Meet/Exceed
Abilities: Strong Telephone etiquette – Confident communicator with negotiation skills Excellent customer service service skills, written, verbal communication and listening skills Ability to demand plan, multi-task solve problems is key to customer service. Communication. Active listening. Technical knowledge. Patience with customers through open and interactive communication to achieve customer satisfaction Meet/Exceed
retention. Manage the tickets, maintaining SLA's, communicating with clients via email, video, or phone call