on-site role for a Call Center Agent located in Randburg (Johannesburg). The Call Center Agent will be responsible Organizational and multitasking abilities Experience in a call center or customer service role is a plus
reports. Keep records of all conversations in the call center database. Database Management: Manage and update Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving supervisory or team lead role. Familiarity with call center metrics and key performance indicators. R10 000
reports. Keep records of all conversations in the call center database. Database Management: Manage and update Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving supervisory or team lead role. Familiarity with call center metrics and key performance indicators. R10 000
Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night shift
Telephonic and email support Video calling experience (advantageous) Contact center experience Telephonic sales