Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection handling and offering different retention tools to keep our customers on board. Tracker requires the services of Retention consultant in the Retention department based at T
Capturing of vetting document Verify users and users gradings. Ensure that required users have access to related base and platforms and provide feedback report. Grade 12 or suitable equivalent Relevant tertiary qualification
team. Requirements - Experience and education: Grade 12 or higher. 2 Years' experience in a customer
Experience and education:
as needed Handle changes in policies or renewals Grade 12 A certificate or a Diploma in Customer Service
as needed Handle changes in policies or renewals Grade 12 A certificate or a Diploma in Customer Service