the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints of jobcards where repair services rendered is not covered by existing service contract with client Issuing system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field technician
Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge scheduling service appointments, and effectively communicating with them throughout the service process information about services, pricing, and timelines in a clear and professional manner. Service Consultation: to customer concerns and accurately documenting service requests. Vehicle Inspection: Performing visual
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment
and professional development. Training and Support: Comprehensive training programs to ensure your success customers by resolving issues and providing product/service information. Data Entry: Accurately log call details Attitude: A friendly, can-do approach to customer service. Previous Experience: Call centre experience is
and professional development. Training and Support: Comprehensive training programs to ensure your success customers by resolving issues and providing product/service information. Data Entry: Accurately log call details Attitude: A friendly, can-do approach to customer service. Previous Experience: Call centre experience is
environment that emphasizes excellent customer service and a proactive approach. Member Experience: Ensure enhance members' satisfaction. Staff Scheduling and Training: Develop staff schedules to ensure adequate coverage Provide comprehensive training to welcome desk staff, covering procedures, customer service protocols, and emergency with a focus on team development and customer service excellence. Must have strong computer skills across and must carry a deep understanding of customer service standards. Matric and a post graduate degree or
organization specializing in Sales, Marketing, Training & Development and Brand Activations. With be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus
ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 whilst delivering an efficient service. 1.5 Effective support of Donor Services in ensuring that collections collections to target, donor retention and good customer service. 2.1 Drive proactive quality assurance and take inbound and outbound communication and customer service delivery. 2.7 Generate and present relevant reports