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Experience Analyst
Staff Unlimited
Johannesburg
customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical qualification Previous experience in working with client and/or intermediary service providers.
share this job on whatsappClient Experience Analyst Negotiable
Moving Heads PersonnelSandton
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations
Analyst - Client Experience
Strategic PersonnelNorth Johannesburg
get the job: - Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. - Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. - Take ownership of Customer Experience monitoring and reporting depending on your performance, your needs and the business's needs. Who'll you report to: You'll be based Performance, who is accountable for customer experience enhancements and monitoring Client Operational
Client Experience Analyst - Sandton, Jhb Market Related
Rainmaker Acquisiton CcSandton
customise every part of their world to meet their needs. We're applying these same principles to financial create products that better meet our clients' needs. Our needs-matched life insurance is a first in the industry get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting
Sales Development Representative Randburg
Real PromotionsRandburg
organization specializing in Sales, Marketing, Training & Development and Brand Activations. With bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real The Call Center Agent will be responsible for providing excellent customer service, ensuring customer offering timely and accurate support. The agent will need to have strong interpersonal skills, computer literacy customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant
Head Of Reception Johannesburg
The Gym CompanyJohannesburg
R20 000 - R26 000 (Neg) Management: Lead and supervise the welcome desk teams, providing guidance, coaching, and performance feedback. customer service and a proactive approach. Member Experience: Ensure a warm and professional welcome for all across the group of companies. Address inquiries, provide information, and assist with various requests to enhance members' satisfaction. Staff Scheduling and Training: Develop staff schedules to ensure adequate coverage business hours and special events. Provide comprehensive training to welcome desk staff, covering procedures
Analyst Johannesburg, South Africa
Staff UnlimitedJohannesburg
customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical qualification Previous experience in working with client and/or intermediary service providers.
Call Centre
Flair Talent Management LtdNorth Johannesburg
and professional development. Training and Support: Comprehensive training programs to ensure your success Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Accurately approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Jhb - Northern Suburbs
Flair Talent Management LtdNorth Johannesburg
and professional development. Training and Support: Comprehensive training programs to ensure your success Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Accurately approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Service Advisor Midrand NEW
Sydsen RecruitMidrand
Midrand. Requirements: Automotive knowledge and experience in the same role Drivers license Must be able communicating with them throughout the service process. Providing information about services, pricing, and timelines understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns and technicians to determine the necessary services and provide accurate estimates to customers. Service Recommendations: progress of service jobs and updating customers as needed. Quality Assurance: Performing quality checks on
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