Hatfield- Pretoria You must be able to work, shifts, weekends and public holidays as below 7am to 6pm - there is a roster on the number of days that includes weekends (Saturdays and Sundays) Essential requirements punctual with your shifts Able to work shifts, weekends and public holidays (rotational shifts) Must wear damages or issues, ensuring accurate records and timely maintenance. Rental Agreement: Prepare rental agreements Ambassador: Well-presented and well-groomed at all times with good verbal and written communication skills
Hatfield- Pretoria You must be able to work, shifts, weekends and public holidays as below 7am to 6pm - there is a roster on the number of days that includes weekends (Saturdays and Sundays) Essential requirements punctual with your shifts Able to work shifts, weekends and public holidays (rotational shifts) Must wear damages or issues, ensuring accurate records and timely maintenance. Rental Agreement: Prepare rental agreements Ambassador: Well-presented and well-groomed at all times with good verbal and written communication skills
telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00 South African Time) Working shifts, four shifts to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality Transfer/relay queries to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. Liaise with Hearing Experts satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
Key Performance Areas: Ensures the efficient and timely delivery and collection of internal and external
Key Performance Areas: Ensures the efficient and timely delivery and collection of internal and external
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going