Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
insight about the Service environment (having managed more than one operational client service department experience in Short Term Insurance industry • 5 years management experience with strong leadership qualities •
insight about the Service environment (having managed more than one operational client service department experience in Short Term Insurance industry • 5 years management experience with strong leadership qualities •
requirement. Duties: Manage and ensure all 3rd Party orders are picked on time and in full. Manage and ensure replenishments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS updated with stock movements between allocated warehouses Knowledge and Experience Required Computer literacy
Duties:
requirement. Duties: Manage and ensure all 3rd Party orders are picked on time and in full. Manage and ensure replenishments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS updated with stock movements between allocated warehouses Knowledge and Experience Required Computer literacy
and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of