Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation
clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build