will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for
Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team Manager who who will be based in Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry • Manages people related matters i.e. attendance, absence service level contributions are met/exceeded • Manages and improves performance by focusing on strengths
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
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Unit Manager We are seeking an experienced and dynamic Imports Supervisor to oversee and manage our import efficient operations. Provide assistance to the Business Unit Manager with daily operations and staff ensure departmental and client objectives are met. Manage complex shipments and work after hours or on weekends team meetings to ensure excellent client service. Manage staff performance reports and client status reports skills, both written and verbal. Ability to lead and manage staff effectively. Sound working knowledge of state
Unit Manager We are seeking an experienced and dynamic Imports Supervisor to oversee and manage our import efficient operations. Provide assistance to the Business Unit Manager with daily operations and staff ensure departmental and client objectives are met. Manage complex shipments and work after hours or on weekends team meetings to ensure excellent client service. Manage staff performance reports and client status reports skills, both written and verbal. Ability to lead and manage staff effectively. Sound working knowledge of state
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Responsible for managing the front desk operations of the dental office. Ensuring the efficient operation of a dental dental practice by managing administrative tasks and providing excellent customer service to patients professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
Responsible for managing the front desk operations of the dental office. Ensuring the efficient operation of a dental dental practice by managing administrative tasks and providing excellent customer service to patients professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather