Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s analytical skills, with the ability to translate data into insights: You will need to ask the right questions value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
available for a Team Manager who will be based in Parktown . The Team Manager will manage a team of contact individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry • Manages people related matters i.e. attendance, absence service level contributions are met/exceeded • Manages and improves performance by focusing on strengths customer satisfaction, experience and insight • Manage own development to increase own competencies •
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Setting Through Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Setting Through Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
these to technicians, keep cleints up to date and manage the spares inventory. You will also be required technician Capturing of spares used and other repair data on the CRM system Invoicing of jobcards where repair Ability to keep manager informed when needed but takes initiative to expedite Accurate data capturing on on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer
include:
- Gather and analyse customer experience data with the goal to better understand customer needs
Excellent time management skills
- Pro-active and innovative
- Ability to analyse data for reporting
communication skills
- Numeracy Accounting and Data analytics
- MS Office and PC literate
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include: - Gather and analyse customer experience data with the goal to better understand customer needs Excellent time management skills - Pro-active and innovative - Ability to analyse data for reporting purpose communication skills - Numeracy – Accounting and Data analytics - MS Office and PC literate - Microsoft