Debt Collection Management Jobs in Johannesburg
- Johannesburg (3)
- Midrand (2)
- North Johannesburg (2)
- Randburg (2)
- Roodepoort (2)
Customer service / support
- Last 7 days
Contact Centre Manager Roodepoort
South African National Blood Service
Roodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality support nationally for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
share this job on whatsappContact Centre Manager
South African National Blood ServiceRoodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality support nationally for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
Service Controller NEW
Johannesburg
10 000 Monthly
parts and spares x3 quotes preferably, send to Manager for approval, Procurement will release PO.
Ensure
times with customers regarding machines ready for collection, response times, awaiting parts, ETAs, etc.
collections that these are adhered to.
To take full
clients are given time frames for repairs or collections that these are adhered to including external
Customer Service Agent (logistics) NEW
Johannesburg
10000 Monthly
work productively under pressure.
Ability to manage time effectively.
Good communication skills
/>KEY PERFORMANCE INDICATORS
Manage discrepancy reports and advising clients of damaged
/>Follow up on third party deliveries.
Collections from Local/regional offices.
Problem deliveries
Daily reporting on unresolved issues to management and any written complaints received.
Forward
delivery reports by customer as and when required by management.
Assist with data capturing and pod capturing
M-kopa Team Coach
Randburg
Negotiable be limited to:
- Leading and managing a team of +- 18 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent
- Logging and resolving cases on the case management tool.
- Set key performance indicators to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
Service Advisor Midrand NEW
Sydsen RecruitMidrand
guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating
Service Advisor NEW
Midrand
R 18 000.00 Monthly concerns.
M-kopa - Quality Analyst NEW
Randburg
Negotiable QA related experience
Analyst - Client Experience
Johannesburg
500000 Annually
Strong sense of ownership
- Excellent time management skills
- Pro-active and innovative
-
Analyst Jhb - Northern Suburbs
Strategic PersonnelNorth Johannesburg
- Strong sense of ownership - Excellent time management skills - Pro-active and innovative - Ability
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