qualification and a minimum of 3 years of experience in a customer service-oriented environment within a medical conflicts as they arise.
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports paperwork. Exercise discretion when dealing with customers who misuse the service and recommend appropriate service to customers. Complete all tasks at the trade counter to the satisfaction of the customer. Notify any necessary discounting, negative feedback, or customer requests for items not yet part of company product
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports paperwork. Exercise discretion when dealing with customers who misuse the service and recommend appropriate service to customers. Complete all tasks at the trade counter to the satisfaction of the customer. Notify any necessary discounting, negative feedback, or customer requests for items not yet part of company product
experience for their customers. The role involves fostering excellent communication among customers, parts, and and service departments to achieve both customer satisfaction and financial goals. Minimum Requirements: Confirming accurate customer details. Determining payment methods. Liaising with customers in case of warranty/motor Pre-assessing all bookings for the next day. Offering customers a pre-assessment visit to confirm challenging Following up on parts orders and promptly informing customers of any delays. Creating repair orders. Arranging
experience for their customers. The role involves fostering excellent communication among customers, parts, and
and service departments to achieve both customer satisfaction and financial goals.
customer details.
terminology is preferable • Previous call centre or customer service experience is preferable Your skills and
terminology is preferable • Previous call centre or customer service experience is preferable Your skills and
- Essential Minimum 3 years of experience in a customer service orientated environment within a Medical
- Essential Minimum 3 years of experience in a customer service orientated environment within a Medical