TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
candidate will be responsible for providing optimal support to healthcare providers on the network, expanding and promoting the Scheme. Provide personalised support to healthcare providers on the network, ensuring annual leave, 8-hour workday with a 30min break, life cover, disability benefits, funeral cover, pension
candidate will be responsible for providing optimal support to healthcare providers on the network, expanding and promoting the Scheme. Provide personalised support to healthcare providers on the network, ensuring annual leave, 8-hour workday with a 30min break, life cover, disability benefits, funeral cover, pension
Location: Pretoria, Gauteng - South Africa Salary: Basic dependent on experience Incentives MIBCO Benefits
execute strategies to establish the technical support and operations department for the real estate platform responsibilities, and processes to support the launch, onboarding, and ongoing support of real estate agents using technical support specialists, operations staff, and other team members Oversee the technical support function implement operational processes and workflows to support the launch and ongoing management of the real estate Provide leadership, mentorship, and support to the technical support and operations team, fostering a culture
execute strategies to establish the technical support and operations department for the real estate platform responsibilities, and processes to support the launch, onboarding, and ongoing support of real estate agents using technical support specialists, operations staff, and other team members Oversee the technical support function implement operational processes and workflows to support the launch and ongoing management of the real estate Provide leadership, mentorship, and support to the technical support and operations team, fostering a culture
rocess optimisation