is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .