compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native level
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
Company Name: CAR time Midrand. Requirements: Customer Service. Good Communication Skills. Great Mechanical Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician offered in place of expensive repairs. Answering customer questions about service outcomes and consulting Informing customers about potential cost savings and warranty protections. Assisting customer with quotations service Centre's scheduling and workflow. Informing customers of changes in service or when their vehicle is
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned