role to be the client's partner on their journey, internal advocate to the other departments, liaison between upsell opportunities. Be the glue between all internal departments, working with the relevant departments level qualification Experience in a client facing role such as Client Experience or Technical Account Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace
customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant team Organizational and multitasking abilities Experience in a call center or customer service role is
effectiveness. The ideal candidate will have: Proven experience in Customer Success, Account Management, or a