● Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard ● Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice finance debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co
their journey, internal advocate to the other departments, liaison between clients and company to ensure glue between all internal departments, working with the relevant departments to ensure clients reach their
are answered according to Contact Centre standards Job Requirements Contact Centre experience Bilingual
complaints. Communicating and coordinating with other departments as necessary. Requirements: Grade 12. Previous