North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
client is a well-funded startup simplifying US sales tax compliance for global businesses. They provide end-to-end responsibilities: You will ensure clients’ adherence to sales tax regulations and overall compliance. You will oversee Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation processes will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role
Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the
automate them, even better Work closely with the accountant to oversee and manage the collection of annual position does not include health insurance coverage or taxes. As this role is for consultants within our fully remote team, benefits such as health insurance, tax withholding, and other traditional employment benefits
relationships with clients; – Managing client accounts using in-house systems (training provided) The