level managerial experience essential Advanced computer literacy (MS Office) Managing the complaint management failure and recommend corrective action Creating a system to generate statistics to: Determine why complaints Establish trends and set up alerts Create a tracking system to assess which channels have been used to resolve
Ability to work under pressure – Positive attitude – Computer literate (Internet, Word, Excel, Outlook, etc) clients; – Managing client accounts using in-house systems (training provided) The post Customer Service Consultant
will need to have strong interpersonal skills, computer literacy, and the ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software
Industry a must -Computer literate in MS Word, MS Excel and MS PowerPoint a must -Computer literacy in Galileo
Customer Service Representative · Ms Office and Computer Literate Job Duties · Call Centre Duties – Receive
Maintain accurate records Operate relevant call centre system Generous basic plus comm and incentives. The post
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
liaison – Confirming clients information on the system – Taking and placing of orders – Administration