Customer Relationship Management Jobs in South Africa

Tech Support Customer Service Representative

Cape Town City Centre

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• Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality empathy and patience when dealing with irate customers
• Apply excellent listening skills and probing information to resolve the query
• Ensure customer call backs to provide an update on the progress query
• Ensure first call resolution on customer queries
• Strive for excellence with every >Passion for customer service & must enjoy problem solving & exceeding customer expectations
• Experience

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German Speaking Customer Service Consultant NEW

South Africa

 Market related

post flight departure travel-related queries in customer relations department in German & English

Flexibility to work shifts

Previous customer service experience preferred

Benefits

1

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Technical Account Manager Durban

 Futurelink Global Recruitment

eThekwini

is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities

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Sales Development Representative Randburg

 Real Promotions

Randburg

responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus

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