is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with Fri) / 4am - 1pm (Mon - Fri) Relevant tertiary level qualification Experience in a client facing role
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s intuition: Our customers and products involve financial and technical aspects, so you should be apt to value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
Workshop Manager, Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: customer with quotations and bookings. Overseeing and managing the service Centre's scheduling and workflow. service or when their vehicle is ready to be picked. Manage mechanics, service advisors and flyer staff. Control potential issues related to repairs. This helps manage customer expectations and avoid misunderstandings changes. Organization and Efficiency: Time management: Manage your schedule effectively to handle multiple
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
● Decide on financial transactions within mandate ● Reduce/ maintain turnaround of claims ● Maintain
performance indicators and meet expected client service levels.
Demanding and time-sensitive call center ive level fluency in the German language: Verbal & Written skills essential (Advanced level may be
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,