North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
literacy – MS Office •Minimum of 2 years working experience in Freight Forwarding (Air, Ocean & Road) Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the
Requirements: – Excellent analytical skills – Previous experience in customer service – Ability to problem solve relationships with clients; – Managing client accounts using in-house systems (training provided) The
ideal candidate will have: Proven experience in Customer Success, Account Management, or a similar customer-focused
automate them, even better Work closely with the accountant to oversee and manage the collection of annual members, partners, and allies have a positive experience with Pollinate Impact by promptly and thoughtfully position is perfect for you, if: You have 3-5 years experience in roles with direct engagement with stakeholders networks or the social impact space broadly. Strong experience and results in selling an idea and getting buy-in recommendations based on the trends you’re seeing. You have experience working across simultaneous activities and projects
collections Desired Experience & Qualification Key skills ● 5 years experience in switchboard/reception of languages/ additional language beneficial ● Experience in courier companies – booking of collections
experience and qualifications Grade 12. 1 Year related experience. Deliver exceptional service that exceeds
expectations
Experience:
Qualification / Experience Matric, with Tertiary qualification in legal studies, LLB/LLM Solid track complaint environment Higher level managerial experience essential Advanced computer literacy (MS Office)
Requirements: Experience not required Grade 12 Good interpersonal & communication skills Provide