is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with cancellations, negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on
guidance and support to clients on compliance issues, risks, and proactive strategies. Team Collaboration: Foster Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
seeking an experienced Reservations and Sales Manager to increase the profitability of the reservations for clients and agents; and to assist the GM in managing the in-house CRM system. This is an in-office correct sales and office procedures are followed Managing and approving leave times Maintain team workloads quotes as needed Assist with Complaint handling Manage in-house CRM system for maximum long-term company Attending regular meetings with senior management The post Reservations Manager Cape Town appeared first on freerecruit
Workshop Manager, Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: customer with quotations and bookings. Overseeing and managing the service Centre's scheduling and workflow. service or when their vehicle is ready to be picked. Manage mechanics, service advisors and flyer staff. Control potential issues related to repairs. This helps manage customer expectations and avoid misunderstandings changes. Organization and Efficiency: Time management: Manage your schedule effectively to handle multiple
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement customer loyalty. Included in this role, will be risk management, some content development and attendance of their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. contract management and SLA adherence Client retention and excellent customer experience. Client risk management management. Management of all secondary services which includes, account management, consulting, and facilitation products. Management of external and internal stakeholder relationships. Client relationship management, contract
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. contract management and SLA adherence Client retention and excellent customer experience. Client risk management management. Management of all secondary services which includes, account management, consulting, and facilitation products. Management of external and internal stakeholder relationships. Client relationship management, contract
Contacting prospective clients · Customer Support · Risk Investigating · Sales · Marketing · Data capturing
or emergencies. Security Skills: Proficiency in risk assessment, threat analysis, and security protocols and problem-solving abilities to assess security risks and develop effective countermeasures. Ability to
or emergencies. Security Skills: Proficiency in risk assessment, threat analysis, and security protocols and problem-solving abilities to assess security risks and develop effective countermeasures. Ability to