timelines. Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets. Ensure all communications
are met. Key focus is to support the client's product adoption, growth, and retention. Manage the tickets with recommendations on how to get the most from products/services Own proactive processes: host webinars clients engaged with company and actively using products/services. Build customer loyalty to reduce churn
achieve resolution in a timely manner Maintain product knowledge to answer customer questions and make maintain a comprehensive understanding of our products and services, staying up to date with new releases
communication. Business intuition: Our customers and products involve financial and technical aspects, so you