Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
in a call center
Experience:
.
procedure of the company · Monitoring calls to report technical assistant to clients · Office Administration – and job cards · Managing own customer service support desk The post Customer Service Representatives
reconciliation processes. Client Support: Provide strategic guidance and support to clients on compliance issues customers and products involve financial and technical aspects, so you should be apt to understand these
satisfaction, and offering timely and accurate support. The agent will need to have strong interpersonal handle customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in
accelerators across the Global South relentlessly support entrepreneurs to build thriving businesses while communities. But, there are limited – if any – support systems for the incubators and accelerators to funding opportunities, and offer networks of peer support. Pollinate Impact recently launched as a member-led amplifying and unifying their voices, to drive more support to the impact entrepreneurship field. By building collaborate, and co-create, we enable them to better support their entrepreneurs, develop shared resources,
provide answers to questions and offer customer support. The goal, overall, is to build both the engagement