To act as a collection agent by liaising between businesses and customers to collect devises and resolve Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch received is processed, tested and handed over to stock team - Daily. Stock must not pile up in stock room. Refer
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch received is processed, tested and handed over to stock team - Daily. Stock must not pile up in stock room. Refer
style="text-align:center">Contact Centre Team Coach
Based position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to limited to:
on customer calls, Updating Customer database, Collecting and reporting feedback, Training new onboard