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Investigations And Risk Management Jobs in Johannesburg
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Locations
Randburg
(1)
Categories
Customer service / support
Job Type
Contract
Recency
Last 7 days
Sassa - Team Coach
Randburg
Negotiable
be limited to:
Leading and
managing
a team of +- 20 agents
Coaching and developing monthly
Attendance and leave
management
process and updating matrix
Manage
and motivate agents through through different forms
Quality
management
/improvement through call evaluations for each agent to KPI’s in conjunction with Contact Centre
Manager
on a regular basis
Assist in agent career progress
Liaise daily with Workforce
Management
team to ensure effective resource planning.
Taking
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