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Rennies Distribution Services Jobs in Johannesburg

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Categories

  •  Customer service / support

Job Type

  •  Contract

Recency

  •  Last 7 days

Sassa - Team Coach

Randburg  Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance meeting targets and achieving premium customer service
  • Positive attitude to work.

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