Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put reached on the phone within TAT PROCESS : Automated courier waybills by FYE Ensure booking address is correct on portal. Use low-cost courier option Reduce cost to serve Use economy service 95% of time. Ensure what collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add work order, check daily report and respond to Courier IT, Ensure Low Touch Replaced devices come back
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put reached on the phone within TAT PROCESS : Automated courier waybills by FYE Ensure booking address is correct on portal. Use low-cost courier option Reduce cost to serve Use economy service 95% of time. Ensure what collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add work order, check daily report and respond to Courier IT, Ensure Low Touch Replaced devices come back
existing clients whose accounts are in default, assisting them in making payment arrangements and handling pride ourselves on delivering exceptional customer service and maintaining strong client relationships through effective communication and problem-solving. Assisting clients according to the rejection reason received experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
existing clients whose accounts are in default, assisting them in making payment arrangements and handling pride ourselves on delivering exceptional customer service and maintaining strong client relationships through effective communication and problem-solving. Assisting clients according to the rejection reason received experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
Company Name: DNR Assist. Job Type: Contract. DNR Assist is a leading Roadside assistance & call center 2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
JOB DETAILS To assist the dealer parts kaizen team by providing accurate data analysis and reporting advantageous Dealer network experience (Parts and service will be advantageous) Customer handling skills
you would be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of energetic and extremely passionate about customer service R24.75phr to R39phr
you would be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of energetic and extremely passionate about customer service R24.75phr to R39phr
individual who will execute all driving duties and to assist with any other reasonable duties as required. Position other reasonable duties required by department Assist with translation of other languages when possible