relevant campaign stats so your clients can have an informed and insightful conversation Be proactive in identifying that you and the team come up with – that means informing the client of what the solution is and keeping service/account management Microsoft Office experience CRM system knowledge Business acumen Knowledge of customer
the system. Calling clients before their next hampers are dispatched. Updating the sales system with
the system. Calling clients before their next hampers are dispatched. Updating the sales system with
timely manner to provide product and service information to customers. Prepare customer service reports Update customer account/details with necessary information when needed by conducting regular surveys and products, services, and policies to supply accurate information to customers. Contributes to working as a team written and spoken, with the capacity to convey information lucidly and effectively. Strategic problem-solving
timely manner to provide product and service information to customers. Prepare customer service reports Update customer account/details with necessary information when needed by conducting regular surveys and products, services, and policies to supply accurate information to customers. Contributes to working as a team written and spoken, with the capacity to convey information lucidly and effectively. Strategic problem-solving
obtaining, analysing, and verifying the accuracy of information in a timely manner. Manage , coordinate, and Onboarding new Customers on various internal systems. Always ensure service excellence and client satisfaction inbound calls and to provide product and service information to customers. Resolve customer queries received
obtaining, analysing, and verifying the accuracy of information in a timely manner. Manage , coordinate, and Onboarding new Customers on various internal systems. Always ensure service excellence and client satisfaction inbound calls and to provide product and service information to customers. Resolve customer queries received
in recovering dues System and statement maintenance (10%): keep financial systems like Zoho CRM/Click coaching sessions to ensure the team's proficiency System compliance: ensure that all financial and contractual
tenants
Customer handling skills KEY COMPETENCIES: Accurate information gathering and analysis Analytical skills Numeric