community manager with a focus on weekends and public holidays, you must foster engagement and build post Freelance Community Manager – Weekends and Public Holidays appeared first on freerecruit.co.za .
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call