though our main focus has been providing on South African Staffing Solutions, we now recruit internationally
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps as a 100% Black-Owned company, deeply rooted in South Africa. We intimately understand the unique challenges and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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They provide lead generation and sales enablement services, and use a combination of data and highly contextual personality type that genuinely loves customer service and has strong experience and ideas on how a client clients if you think they can benefit from enhanced services offered by SHS Troubleshooting of campaigns that field Minimum 1 year of experience in customer service/account management Microsoft Office experience knowledge Business acumen Knowledge of customer service practices Strong written & verbal communication
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call